Full product details

Description

The Carl's Place Pipe Framing Kit for the Curved Golf Simulator Enclosure offers a hassle-free way to assemble your enclosure. This kit includes pre-cut, labeled 2" EMT pipes tailored to the exact dimensions of your selected Curved Enclosure size—eliminating the need for cutting or extra trips to the hardware store.

Note: This product is an accessory designed exclusively for the Carl's Place Curved Golf Simulator Enclosure Kit with Impact Screen. Make sure the size selected matches your existing enclosure.

What's Included

Included with Your Purchase:

• Size-specific 2" EMT pipes, pre-cut and labeled to match your selected Enclosure Size

• Printed diagram and assembly instructions

Not Included:

• Curved Golf Simulator Enclosure

• Impact Screen

• Connector fittings

• Any other components for full enclosure assembly

Assembly

Shipping Time

Processing Time:
All Carl's Place products typically require 1–2 business days for processing before shipment.

Delivery Time:
Most products, including enclosures, impact screens, hitting mats, hitting strips, swing cameras, and accessories, are delivered within 7–10 business days after processing.

Custom Product Delivery:

• Custom enclosures, impact screens, and Built-In Screens: 7–14 business days after processing.
• Built-In Panel Kits: 14–21 business days after processing.

Shipping Process:
Once your order leaves our warehouse, you will receive tracking information via email. If you haven't received a shipping notification, your order is likely still being processed.

Shipping Rates:
Most Carl's Place products qualify for free standard shipping. Due to their size and weight, Built-In Panel Kits require freight shipping, with charges calculated at checkout.

How to Check Order Status:
To check your order status, email us at support@golfsimgenies.com with your 5-digit order number. You may also call or text us at 855-718-4560 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
Products can be returned within 30 days if they are in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
A 15% restocking fee applies to all returns. Customers are responsible for return shipping costs.

Custom Orders:
Custom products such as Custom Enclosures, Impact Screens, Built-In Golf Room Kits, Built-In Screens, Padded Walls, Ceiling Panels, and Curtains cannot be returned or refunded once shipped.

Return Process:

• Contact Us: Email support@golfsimgenies.com to initiate your return request.
• Provide Details: Include your 5-digit order number and photos of all items you wish to return.
• Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
• Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.

Cancellations:

• Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
• To cancel an order, please email support@golfsimgenies.com as soon as possible.
• If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.

Custom & Made-to-Order Products:
Select products, including made-to-order and custom items, may incur a 25% restocking fee if the order has entered production but has not yet shipped.

Warranty Policy

Our Guarantee

Carl's Place products are designed to withstand the rigors of golf simulation. We guarantee that all kits and components are free from defects in both material and workmanship at the time of purchase.

Understanding "Wear and Tear" Products

Because golf simulation involves high-velocity impacts, many components—such as impact screens and netting—are considered normal wear and tear products. This means they will naturally show signs of use over time.

Importantly, the nature of these products does not prohibit or void your warranty. While the warranty does not cover the expected degradation from regular use or damage caused by modifications, it strictly protects you against any manufacturing flaws or material failures that exist outside of standard usage.

Coverage Limitations

• Included: Authentic manufacturing defects in materials or workmanship.

• Excluded: Damage resulting from improper use, unauthorized modifications, or the natural degradation (wear and tear) that occurs over the product's lifespan.

• Liability: Limited to the original cost of the purchased kit.

How to File a Warranty Claim

If you believe your product has a defect, please contact us promptly. We recommend inspecting all items thoroughly upon delivery.

• Email: support@golfsimgenies.com

• Requirements: Provide a detailed description of the issue and your proof of purchase.

It is recommended to inspect all items thoroughly upon delivery and contact us immediately if any issues are found.